olivier Mas galinelle

Terms and conditions of sale

PRELIMINARY INFORMATION: Reservations for rooms are subject to a deposit of at least one night’s stay. The balance is then payable on arrival or at the latest the following day before noon.

Article 1 – Purpose: This contract is intended for the exclusive use of booking stays in guest rooms. The best welcome will be given to our guests. The owner undertakes to personally welcome guests with all the necessary attention to facilitate their stay and knowledge of the region.

Article 2 – Duration of the stay : The signatory of the present contract concluded for a fixed period will not be able under any circumstances to take advantage of any right to remain in the premises at the end of the stay.

Article 3 – Conclusion of the contract : The reservation becomes effective once the Tenant has sent the owner a deposit of 25% of the total amount of the rental. The rental agreement concluded between the parties may not under any circumstances be transferred, even partially, to third parties, whether natural or legal persons, without the written agreement of the owner.
Any infringement of this last paragraph could lead to the immediate cancellation of the rental to the detriment of the tenant, the proceeds of the rental remaining definitively with the owner.

Article 4 – Absence of withdrawal: For reservations by mail, telephone, email or website, the tenant does not benefit from the withdrawal period, and this in accordance with Article L121-21-8 of the Consumer Code relating in particular to the provision of accommodation services provided on a date or according to a specific period.

Article 5 – Cancellation by the Tenant: Any cancellation must be notified to the owner.
a) Cancellation 30 days before the arrival in the premises:
The 30% deposit is refunded by the owner to the tenant.
b) cancellation 24-48 hours before arrival :
The 30% deposit is retained by the owner.
c) cancellation 24 hours before the arrival in the premises :
The 30% deposit is retained by the owner and the owner may request the balance of the stay.
If the tenant does not show up within 24 hours after the arrival date indicated on the reservation, the reservation becomes null and void and the owner can dispose of the guest room.
d) If the stay is shortened, the price of the rental remains with the owner. No refund will be made.

Article 6 – Cancellation by the owner: When the owner cancels the stay before the beginning of the stay, for reasons beyond his control, he must inform the client as soon as possible by telephone or e-mail. The client will be reimbursed immediately for the sums paid.

Article 7 – Arrival – Departure: The tenant must arrive on the specified day between 5pm and 7pm. In case of late or delayed arrival, the tenant must inform the owner. The tenant must leave the premises on the last day of the stay before 11am.

Article 8 – Breakfasts: Breakfasts are served between 8:30 and 10:30. A margin of 1/4 hour before or after this time is accepted, on request of the client.

Article 9 – Table d’hôte: Dinner is served at 7.30 pm for all our guests. The supply from the markets and producers / traders requires that you book your dinner the day before, in the morning before 4pm.

Article 10 – Payment of the balance: The balance is to be paid on arrival at the owner’s house. Any additional services not mentioned in the contract or the estimate must be paid to the owner at the end of the stay.

Article 11 – Tourist tax: The tourist tax is a local tax that the client must pay to the owner, who then transfers it to the public treasury. The tourist tax is not included in the price of the rooms.

Article 12 – Art of living and use of the premises: The tenant must respect the peaceful character of the premises and use them in accordance with the purpose of the premises.
The Tenant undertakes to return the rooms in good condition and must declare any damage for which he/she may be responsible and assume responsibility for repairs. The whole house is a non-smoking area. No meals may be taken in the rooms.
The attention of the guests is drawn to the fact that the minors evolving on the property are placed under the only and whole responsibility of their parents or the persons having authority on them.
The owner will not accept any responsibility for loss, theft and/or damage or injury to property and/or persons on the property, howsoever caused.

Article 13 – Capacity: This contract is made for a specific number of persons. If the number of tenants exceeds the capacity, the owner may refuse the additional persons. This refusal can in no way be considered as a modification or a breach of the contract at the initiative of the owner, so that in the event of the departure of a number of clients greater than those refused, no reimbursement can be envisaged.

Article 14 – Animals : Animals are not allowed on the property. In case of departure of a customer motivated by the refusal of his animal, no refund can be considered.

Article 15 – Insurance: The tenant is responsible for all damage caused by him. He is required to be insured by a holiday insurance contract for these various risks.

Article 16 – Data processing and liberties: In accordance with the law of January 6, 1978, you benefit from a right of access and rectification to the data concerning you. The owner undertakes not to pass on the information you have provided to other companies or organisations. The present conditions of sale can be modified at any time without prior notice.
Acceptance and compliance with these terms and conditions of sale are deemed to have been accepted upon payment of the deposit.